Las Vegas VIP Limousines offers the highest level of customer service. Our terms and conditions are easy to read and are here for your review. There is no attempt in hiding or disguising any of our terms which we deem reasonable and fair for both the company's security and the clients satisfaction.
A- “All” reservations require a credit card to secure the reservation,
excluding accounts setup and held on file. D- Contracted Clients and Credit Card Authorizations; you will
be sent a "Credit Authorization Form" when you are ready to
make your reservation. E- AUTHORIZATION OF CHARGES - By signingthe "Credit
Authorization Form" you authorize and confirm reservations with
Las Vegas VIP Limousines, without “dispute”, to charge
the credit card listed on the confirmation form. You also acknowledge
that you have approved the rates quoted and have accepted the terms
and conditions. All reservations must be originated by LAS VEGAS VIP
LIMOUSINES, evidence of which is indicated by LAS VEGAS VIP LIMOUSINES
via telephone, email, fax, USPS or other approved LAS VEGAS VIP LIMOUSINES
document for confirmation. J- Non Discrimination; Las Vegas
VIP Limousines will not refuse service to anyone based on race, creed,
sex, or national origin. L- Delays; Las Vegas VIP Limousines will not be liable
for the delays or cancellations caused by the act of god, public enemy,
act of terrorism, authority of law, quarantine, riot, strikes, force
majeure, accidents, breakdowns, bad road conditions, storm or weather
conditions beyond its control. Las Vegas VIP Limousines does not guarantee
on time arrival and departure, but strives to maintain efficient services. N-Exceptional Conditions; Las Vegas VIP Limousines is not
liable in the event of mechanical breakdown while on charter and will only
be responsible for making up lost time at a mutually agreed date. Las Vegas
VIP Limousines is not responsible for delays or the termination caused by
unsafe road conditions, traffic accidents or unforeseen road events. Las Vegas
VIP Limousines is not responsible for any damages to personal property or
items/articles left in vehicle. O- Air Conditioning and Extreme Temperatures; we want to
be honest and assure you; if you are told different from any other company,
"they" are not being honest. We put our vehicles through the highest
level of maintenance and precautionary measures and although we strive to
offer you the highest level of customer service and safety; Las Vegas VIP
Limousines is not liable, and will not refund for inadequate cooling of the
passenger compartment for temperatures exceeding 85 degrees Fahrenheit or
more. We are not saying the vehicles aren't cooled, but It is physically impossible
for "any" vehicle stretched beyond 70" to be cooled to a desirable
temperature. Between the passenger's body temperatures, the direct sunlight
pounding on the vehicle, and the opening and closing of the passenger compartment
doors, there is only so much the air conditioners in these vehicles can do.
During the summer months we do stock ice cold water in our stretch limousines.
It is highly recommended that if you are planning to rent one of our stretched
limousines that you reserve during the early evening in the summer months.
. By authorizing the charges and entering the vehicle; you the consumer agree
that you have been informed that the vehicle temperature may be uncomfortable
and will not dispute under that circumstance. A COPY OF THE TERMS AND CONDITIONS IS PRINTED TO EVERY CONFIRMATION
AND IS AVAILABLE ON ALL CONTRACTS, AUTHORIZATION FORMS and CLIENT PAPERWORK.
B- Las Vegas VIP Limousines (we); “All Reservations” require the primary
passenger(s) contact number at the time of pickup. This information
is considered confidential and will not be shared with anyone with respect
your privacy. If you or the passenger(s) cannot locate the chauffeur
or driver you/they are instructed to call our offices at 702-649-5466.
C- 1- Charges - All airport arrivals are tracked by chauffeurs
and dispatch; the "charges" begin at the "actual" time
the airplane touches the runway. McCarran Airport has multiple escalators,
elevators and obstacles in the baggage carousel. We attempt to “Meet and Greet”
the passenger in a prompt, professional and efficient manner. We are not responsible
for charges exceeding the minimum hour; due to "any" circumstances
including “passengers” locating the chauffeur or driver, stopping for; a beverage,
a slot machine, a cigarette, the restroom, delay of luggage, etc. 2-Debit
Cards – we will charge your debit card as a credit card; we are not
responsible for any overdrafts or bank charges you may incur due to insufficient
funds. To avoid this predicament please inform us of any delays in funds being
available. 3-Changes/Updates – All changes to reservations
must be in writing and confirmed with Las Vegas VIP Limousines via email,
fax or USPS. 4-No Shows - we provide the highest level of
customer service; you or the passenger(s) will be charged the full rate of
reservation if there is a "NO SHOW"; you must call our office if
you do not locate your chauffeur; 702-649-5466. 5-Rates -
All reservations are a minimum of one hour. 6-Overtime –
at the completion of the first hour, overtime will apply in half hour increments
until the reservation is completed. 7-Credit Card Clients
- charges to your credit card will be made prior to services rendered and/or
due immediately for any services extended. 8-Cancellation Fees
– cancellations with less than twenty-four (24) hours notice will be charged
the full amount of the reservation. CES and Convention reservations on dates
of over 15000 attendees must be canceled within 30 days. 9-Refunds
– reservations requested must be canceled by the booking party with
a minimum of twenty four (24) hours notice in order to receive a refund. 10-Seatbelts
– All passengers are required by law to wear seatbelts. Child seats available
upon request, and are exempt in public transportation. 11-Liability
– We will not be liable for the delays or cancellations caused by
the act of god, public enemy, act of terrorism, authority of law, quarantine,
riot, accidents, breakdowns, bad road conditions, storm, unsafe road conditions,
traffic accidents or unforeseen road events or weather conditions beyond its
control. Pricing of Services- Pricing structure is public record and is available
upon request. 12-Luggage- we will not be liable for any loss
or damaged luggage or its contents unless by a lack of reasonable care, and
then only twenty five dollars ($ 25.00) for loss of, or damage to any single
piece of luggage including its contents. 13-Property – We
are not responsible for any personal items left in the vehicle. Damages -The
client/passenger(s) assume full financial liability for any damage to the
limousine caused during the duration of the reservation by any members of
their party. There is No Smoking in the vehicle. 14-Additional Fees
- Sickness/Foul $500.00, Cigarette Burns $ 300.00, Broken or Missing Decanters
$ 50.00, Broken or Missing Glasses $ 10.00 Each, and a Smoking Fine of $ 100.00.
15-Prohibited Acts - Any use of illegal substances or actions
forbidden by LAW is strictly prohibited. Vehicles cannot be loaded beyond
seating capacity. 16-Disclaimer - By entering the vehicle,
you consent to audio recording, video recording. You release Las Vegas VIP
Limousines, LLC, its officers and employees, and each and all persons involved
from any liability connected with the taking, recording, video and/or or sound
recordings. By entering the vehicle, you waive all rights you may have to
any claims for payment or royalties in connection with any exhibition, streaming,
webcasting, televising, or other publication of these materials, regardless
of the purpose or sponsoring of such exhibiting, broadcasting, webcasting,
or other publication irrespective. You have been fully informed of your consent,
waiver of liability, and release before entering the vehicle.
F- You also authorize the person(s) listed (if any)
on the "Credit Authorization Form" to reserve transportation
services to be paid by the credit card listed below.*
G- If no one else is authorized to arrange transportation
services to be charged to your card; please put an “X” across the box
on the form.
I- Client Agrees to pay for all purchases of chauffeured
transportation services rendered and such other charges. No terms and
conditions of any agreement, reservation or order different from the
standard terms will become part of any transaction unless specifically
approved in a written amendment by Las Vegas VIP Limousines.
K- Objectionable Persons; The driver of the vehicle
will have the right to refuse to transport any person (s) or passenger
(s) that is (are) intoxicated, unruly, or believed to be under the influence
of any controlled substance.
M-Animals of any kind are not permitted unless they
are “guide dogs” assisting handicap passengers.
